Return Policy

Return & Refund Policy

At Luxury Yourself, we stand behind every product we curate. Your satisfaction is our priority.

30-Day Return Window

You have 30 days from the date of delivery to initiate a return for most products. Items must be unused, in original packaging, and in the same condition you received them.

How to Initiate a Return

Contact us at hello@luxuryyourself.com with your order number and reason for return. Our team will respond within one business day with return instructions and a prepaid shipping label where applicable.

Refund Processing

Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to your original payment method. Shipping costs are non-refundable unless the return is due to a defect or error on our part.

Exchanges

We are happy to exchange products for a different model or size. Contact us to arrange an exchange. If the replacement item differs in price, we will charge or refund the difference accordingly.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no cost to you, including return shipping.

Custom & Made-to-Order Items

Products that are custom-built or made to order (including certain saunas and hyperbaric chambers) are non-returnable unless defective. This will be clearly noted on the product page at the time of purchase.

Large Item Returns

For items over 100 lbs, return shipping will be coordinated by our logistics team. A restocking fee of up to 15% may apply to large items returned for reasons other than defect.